National Detail Pros Reviews
National Detail Pros Customer Reviews (17)
- Most recent
- Oldest
Class Action Lawsuit
ANYONE INTERESTED IN JOINING ME IN A CLASS ACTION LAWSUIT? Please contact me NATIONAL DETAIL PROS INC Update this Business Entity Number: 8903548-0151 Company Type: DBA Address: 1192 E DRAPER PARKWAY STE 349 DRAPER, UT 84020 State of Origin: Registered Agent: DETAILING ENTERPRISES INC. Registered Agent Address: 1192 E DRAPER PARKWAY STE 349 DRAPER, UT 84020
HORRIBLE!
HORRIBLE CUSTOMER SERVICE! National Detail Pros hires contractors to come out, not actual employees. That is ok, however, I purchased the most expensive package and they related to the contractor that I paid the lowest package, I guess to save money? However, they did me, the customer wrong, and they undercut the contractor. When contacting them to let them know about the issue, I received the worst customer service and management was NO BETTER! We work hard, all of us, not to be taken advantage of by people like this! I WOULD USE SOMEONE ELSE - DO NOT BOOK WITH THEM, YOU WILL REGRET IT!
Impressed by the results
I was amazed at how good my car looked after the detailer was finished. The paint was shiny and scratch-free, and the interior was spotless. I'm really happy with the results.
Super Convenient and Efficient
Booking the service was easy and the detailer arrived on time. They worked quickly and efficiently, but didn't compromise on the quality of their work. It was very convenient to have the service done at my home.
Prompt and Professional
Prompt service, professional attitude.
Great Attention to Detail
They paid great attention to detail and did a thorough job. They even cleaned areas I didn't think to ask for, like the engine bay. My car looks and smells like new again.
Transformed My Car
The detailer transformed my car from dull and dirty to sparkling clean. It's amazing how much of a difference a good detailing can make. I'm very happy with the service I received.
Thorough and Professional
The detailer who came to my house was thorough and professional. They were friendly, took great care with my car, and left it looking better than I had imagined. Great job!
Impeccable Detailing
My car looks spotless, great attention to detail.
Highly Skilled
They knew exactly how to tackle the tough stains and make my car look like new!
National Detail Pros Customer’s Q&A
National Detail Pros Pricing
National Detail Pros offers straightforward and simple mobile detailing pricing with no sales tax. The specific pricing details are not provided in the search results, so it is best to visit their website for the most accurate and up-to-date information.
Payment Method
Payment Methods Accepted by National Detail Pros
Available Payment Options
- Credit Cards: Major credit cards are accepted for transactions.
- Debit Cards: Customers can also use debit cards for payment.
- PayPal: This option is available for those preferring digital wallet transactions.
Pre-Authorization Process
- When scheduling a detail appointment, the customer's card will be pre-authorized, placing a pending transaction on the funds. Some banks may temporarily deduct the amount to ensure the transaction can be completed.
Fees
- Any additional fees related to detailing services authorized directly with the technician will be charged to the payment method on file.
These options provide flexibility and security for customers making payments for services.
National Detail Pros FAQs
National Detail Pros Alternatives
Top 10 Alternatives to National Detail Pros
-
On The Spot Mobile Detailing
- Offers a wide range of mobile detailing services across Maryland, specializing in autos, boats, RVs, and more.
-
Detailing Knights
- Provides professional mobile detailing with a focus on customer satisfaction and high-quality results.
-
Mobile Wash
- Known for eco-friendly car wash and detailing services delivered directly to the customer's location.
-
Eco Green Auto Clean
- Specializes in environmentally friendly detailing options, using biodegradable products for a sustainable clean.
-
Shine On Mobile Detailing
- Offers comprehensive detailing packages tailored to individual vehicle needs, with a strong emphasis on customer service.
-
DetailXPerts
- Combines steam cleaning technology with eco-friendly practices, providing thorough detailing for various vehicle types.
-
Squeaky Clean Mobile Detailing
- Focuses on convenience and quality, offering a variety of detailing services at competitive prices.
-
Luxury Mobile Detailing
- Targets high-end vehicles, providing premium detailing services with meticulous attention to detail.
-
The Detail Guys
- Offers a full range of mobile detailing services with customizable packages to meet specific customer requirements.
-
Car Spa
- Provides both in-shop and mobile detailing services, focusing on quick turnaround times and high-quality finishes.
These alternatives offer diverse options for mobile detailing services, catering to various customer preferences and needs.
National Detail Pros Return Policy?
National Detail Pros Return Policy
Return Eligibility
- Returns are accepted for all unopened, unused, and unhampered products within 30 days of the order date.
Refund Process
- Customers will receive a full refund, minus a 15% restocking fee and any shipping costs. If the order qualified for free shipping, the original shipping cost will be deducted from the refund.
Return Merchandise Authorization (RMA)
- An RMA must be obtained before returning items. Returns without an RMA will be refused.
Customer Responsibilities
- Customers are responsible for all return shipping and postage costs.
Reporting Issues
- Any missing or damaged items must be reported within 24 hours of delivery.
Cancellation Policy
- Orders can be canceled at any time prior to shipment. Cancellations after shipment are subject to a 15% restocking fee.
This policy ensures clarity and fairness in handling returns and cancellations.
National Detail Pros Features and Benefits
Key Features and Benefits of National Detail Pros
Mobile Detailing Services
- Convenience: Services are provided on-site at the customer's location, eliminating the need to travel or wait.
- Variety: Offers detailing for autos, boats, and RVs, catering to a wide range of customer needs.
Professional Quality
- A+ Rated: All detailers must maintain an A+ rating, ensuring high-quality service.
- Attention to Detail: Customers report thorough cleaning, including often-overlooked areas like engine bays.
User-Friendly Scheduling
- Easy Online Booking: Customers can schedule appointments in just 60 seconds through the website.
- Flexible Options: Various detailing packages are available, allowing customers to choose based on their specific needs.
Customer Rewards and Products
- Rewards Program: Customers can earn points for free products through their online store.
- Detailing Products Available: Offers a range of detail and car wash products for ongoing maintenance after professional detailing.
Customer Support
- Responsive Service: The company responds to customer reviews and inquiries promptly, typically within 6 hours.
These features collectively enhance the customer experience, making National Detail Pros a notable option in the mobile detailing market.
How To Open A National Detail Pros Account?
How to Open an Account in National Detail Pros
Step-by-Step Process
-
Visit the Website: Navigate to nationaldetailpros.com.
-
Find the Registration Section: Look for the "Register" or "Create an Account" option, typically located on the homepage.
-
Fill Out the Registration Form: Provide necessary details such as name, email address, and password.
-
Agree to Terms: Accept any terms and conditions presented during the registration process.
-
Submit Your Information: Click on the "Submit" or "Register" button to create your account.
-
Verify Your Email: Check your email for a verification link and follow the instructions to activate your account.
After completing these steps, the account will be set up, allowing access to manage appointments and earn rewards.
About Nationaldetailpros.com Payment Method?
When scheduling a detail appointment on Nationaldetailpros.com, the customer's card will be pre-authorized. This process places a pending transaction (a hold) on the funds. Some banks may take the money out to ensure the transaction can be completed. This information is based on the available data. If there are any changes or updates, please refer to the official website of National Detail Pros.
About Nationaldetailpros.com Popular Products and Services?
National Detail Pros is a company that specializes in mobile auto, boat, and RV detailing services. They offer their services on-site, at the customer's location. Customers can easily schedule their detail online. The company is known for its professional mobile detailing services and operates across the United States. They have an average rating of 3.4 from 237 reviews based on 48 locations. However, some customers have expressed dissatisfaction with their services, frequently mentioning customer service problems. The company responds to reviews on average within 6 hours. It's important to note that reviews and ratings can vary based on individual experiences. Please consider these factors when deciding to use their services.
How can I contact Nationaldetailpros.com?
National Detail Pros can be contacted through their phone number, which is (800) 601-0626. Their headquarters are located at 1192 E Draper Pkwy Pmb 349, Draper, Utah, 84020, United States. For more detailed inquiries, it's recommended to visit their official website. They have a dedicated 'Contact Us' page where additional contact information might be available.
What services does Nationaldetailpros.com offer?
Nationaldetailpros.com offers a variety of services. They provide mobile auto, boat, and RV detailing services. The detailing is done right on-site at the customer's home or office, bringing everything needed to perform the detail. This means there's no need for customers to drive, drop off their vehicle, or wait. The service is free and covers the entire United States. Customers can select their car detailing service package, appointment date, and time online. The professional detailer then comes to the customer's home or office on the selected day to wash and detail the vehicle right on site. In addition to these services, Nationaldetailpros.com also sells detail and car wash products for basic maintenance after the pros do the detail. They offer an online store where customers can earn rewards points to redeem for free products. They also offer mobile car detailing gift cards, which can be an easy and great gift for anyone in the United States. A printable detailing gift card will be emailed to the customer, and the gift recipient can easily schedule their mobile detail with Nationaldetailpros.com when they're ready. All detailers must maintain their A+ rating backed by thousands of positive customer reviews. Every detailer is rated after each detail, so customers get an A+ service every time. All professional detailers are screened, and the online scheduling is quick and easy. The mobile detailing pricing is straightforward and simple, plus there is no sales tax. Nationaldetailpros.com has an A+ Rating with the Better Business Bureau and a 5 Star Rating.